Returns & Exchanges

At Bath House, we want you to love your self-care ritual. If you are not completely satisfied with your purchase, you may return unopened and unused beauty products within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer care team with your order number and the list of items you wish to return to receive your Return Authorization number.

  • 2.
    Prepare the Package

    Carefully pack the unused items in their original packaging, ensuring all protective seals are intact to prevent damage during transit.

  • 3.
    Ship It Back

    Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the items, your refund will be processed to your original payment method within 5 to 7 business days.