Returns & Exchanges
At Bath House, we want you to love your self-care ritual. If you are not completely satisfied with your purchase, you may return unopened and unused beauty products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer care team with your order number and the list of items you wish to return to receive your Return Authorization number.
- 2.Prepare the Package
Carefully pack the unused items in their original packaging, ensuring all protective seals are intact to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed to your original payment method within 5 to 7 business days.